Official Policy

Privacy Policy 1x2 –
Data Protection & Information Security

Your privacy is our priority. This document details how 1x2 collects, stores, uses, and protects your personal information. We operate to international data protection standards so you can play with confidence and peace of mind.

Effective Date: 1 January 2026
Updated: 1 June 2026
256-bit SSL Protected
Encrypted Data
No Data Selling
Secure KYC
PDPA Compliant
Secure Servers
24/7 Support
This Privacy Policy describes the privacy practices of the 1x2 platform, accessible via 1x2.bz and our mobile app. By registering for or using 1x2 services, you agree to the collection and use of information as described in this document.

1 Introduction

1x2 is an online gaming platform operating under the domain name 1x2.bz. We understand that your personal information is a trust that must be taken seriously. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data management.

This document transparently explains the types of information we collect from you, the purpose of such collection, the parties who may be granted access to your information, and the steps we take to keep your data safe at every stage. We do not treat privacy as a mere legal obligation — it is the foundation of trust between us and every player who chooses 1x2 as their entertainment platform.

This policy applies to all users of the 1x2 platform, including website visitors, registered members, and users of our mobile app. In the event of any discrepancy between the Bahasa Melayu version and any other translation of this document, the Bahasa Melayu version shall serve as the definitive reference.

1x2 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent. Your trust is our most valuable asset.

2 Information We Collect

1x2 collects information from you through several means — either directly when you register or interact with our platform, or automatically through technologies used within our systems. Below is a detailed breakdown of the information we may collect:

A. Information You Provide Directly

  • Registration information: Full name, date of birth, email address, mobile number, and account password.
  • Profile information: Preferred username, profile picture (if uploaded), and language preference.
  • Identity verification documents (KYC): A copy of your MyKad, passport, utility bill, or bank statement for account verification purposes.
  • Financial information: Bank account number, account holder name, bank name, and e-wallet details (Touch 'n Go, GrabPay, Boost) for deposit and withdrawal purposes.
  • Support communications: Any messages, complaints, or feedback you submit to the 1x2 support team.

B. Information Collected Automatically

  • Log data: IP address, device type, operating system, web browser used, and timestamp of each login session.
  • Usage data: Games played, wagering amounts, session duration, win and loss records, and activity patterns on the platform.
  • Location data: Approximate geographic location based on IP address for security and regulatory compliance purposes.
  • Cookie data: Session preferences, language settings, and analytics data collected via cookies and similar tracking technologies.
Data Category Example Mandatory / Optional
Identity Name, date of birth, MyKad Mandatory
Contact Email, phone number Mandatory
Financial Bank account, e-wallet Mandatory (for deposits/withdrawals)
Technical IP, device, browser Automatic
Usage Game records, sessions Automatic
Marketing Communication preferences Optional

3 How We Use Your Information

Every piece of information we collect is used for a clear and lawful purpose. 1x2 will not use your data for any purpose other than those stated below, except with your additional consent or as required by law.

  • Account Management: Creating, verifying, and managing your user account securely.
  • Transaction processing: Processing deposits, withdrawals, and account balance management accurately and promptly.
  • Identity verification (KYC): Fulfilling anti-money laundering (AML) compliance requirements and verifying user identity before large withdrawals are approved.
  • Platform security: Detecting and preventing fraud, bot activity, unauthorised access attempts, and system abuse.
  • Service Improvements: Analysing usage patterns to improve the interface, platform speed, and overall user experience.
  • Service communications: Sending important notifications related to your account, transactions, security updates, and changes to terms of service.
  • Relevant marketing: Sending you promotional information, bonuses, and special offers — only if you have consented to receive them.
  • Customer Support: Helping resolve complaints, enquiries, and technical issues more effectively when we have full context about your account.
  • Legal compliance: Complying with directives from regulatory bodies, court orders, and reporting requirements prescribed under Malaysian law.
1x2 uses internal data analytics solely to improve the quality of our services. Your usage data is not shared with external advertising companies or third-party social media platforms.

4 Information Sharing

1x2 practises a data minimisation principle — we only share your information when truly necessary and with parties that have passed our rigorous security assessments. The following are scenarios in which information sharing may occur:

Trusted Service Providers

We work with third-party service providers who assist in operating our platform, including licensed payment processors (banks and e-wallet providers), gaming software providers, identity verification services, and cloud infrastructure providers. All partners are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

1x2 may be required to disclose your information to government authorities, regulatory bodies, or law enforcement agencies in the event of a valid court order, financial crime investigation, or reporting obligations under applicable Malaysian AML laws.

Security Protection

In cases involving serious security threats, large-scale fraud, or suspected illegal activity, 1x2 reserves the right to share necessary information with relevant parties for investigation and prevention purposes.

1x2 never shares your personal information with advertising companies, data brokers, social media platforms, or any third parties unrelated to our platform's operations. Any offers to share data for commercial purposes will be declined outright.

5 Data Security

1x2 continuously invests in robust cybersecurity infrastructure to ensure your personal data remains protected against both external and internal threats. Our security systems are built on a layered defence principle — meaning even if one layer is breached, additional layers continue to safeguard your data.

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and 1x2 servers is encrypted using TLS 1.3, the same standard adopted by leading banking institutions.
  • Encryption of data at rest: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256 algorithms.
  • Two-factor authentication (2FA): 2FA is available and strongly recommended for all accounts to add an extra layer of security during login.
  • 24/7 Monitoring: Our IT security team monitors platform activity around the clock to detect any suspicious or unusual access patterns.
  • Internal access controls: Only authorised personnel may access user data, and every access is recorded in an auditable audit log.
  • Regular vulnerability testing: We conduct regular penetration testing by independent security experts to identify and address any vulnerabilities.
While we take all reasonable steps to protect your data, no system on the internet can be guaranteed 100% secure. You also play an important role — always use a strong password, never share your login credentials, and enable 2FA on your account.

6 Cookies & Tracking Technologies

1x2 uses cookies and similar tracking technologies to enhance your experience when using our website and app. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your settings such as language preference, display format, and game preferences so you don't need to reconfigure them each time you log in.
  • Analytics Cookies: Helping us understand how users interact with the platform — most visited pages, time spent, and navigation patterns. This data is used for continuous improvement.
  • Marketing Cookies: Used to display promotions and offers relevant to your interests and gaming activity within the 1x2 platform only.

Managing Your Cookies

You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect platform functionality and your overall gaming experience.

7 Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information held by 1x2. We fully respect and support these rights:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete information in your account.

Right to Erasure

You may request deletion of your personal data when it is no longer required for the original purpose of collection.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without any penalty.

Right to Data Portability

You have the right to receive your data in a structured, portable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict how we use your data in certain situations provided for by law.

To exercise any of the above rights, please contact our data protection team via email at [email protected]. We will respond to your request within 14 business days.

8 Data Storage & Deletion

1x2 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

  • Active account data: Retained for as long as your account is active and for 5 years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for 7 years in accordance with Malaysian financial law and tax reporting requirements.
  • KYC documents: Retained for the duration of the active account and up to 5 years after account closure or resolution of any related disputes.
  • Support communication logs: Retained for 2 years for reference and future dispute resolution.
  • Anonymous analytics data: May be retained for a longer period as it contains no personally identifiable information.

Once the retention period expires, your data will be securely deleted or anonymised using standard data deletion procedures such that it can no longer be recovered or linked to your identity.

9 Children

The 1x2 platform is an adult entertainment service strictly limited to individuals aged 18 and above. We do not knowingly collect or process any personal information from children under the age of 18.

Our registration process requires date of birth verification, and we conduct additional age checks during the KYC process. Should we find or have reason to believe that we have inadvertently collected information from a minor, we will take immediate action to delete that information and close the account in question.

Parents or guardians who believe their child has registered a 1x2 account are urged to contact our support team immediately at [email protected] for immediate account closure action.

10 Policy Amendments

1x2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or user feedback received. All material amendments will be communicated to you through:

  • In-platform notifications during your next login session.
  • Email to your registered address at least 7 days before the amendment's effective date.
  • A notification banner displayed on the 1x2 homepage for a minimum period of 14 days.

The "Updated" date at the top of this page will always reflect the latest version. By continuing to use the 1x2 platform after any amendments take effect, you are deemed to have read and agreed to the revised policy. If you do not agree with the amendments, you have the right to close your account before the effective date.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our team is available to assist you at any time.

  • Data Protection Email: [email protected]
  • Live Chat: Available 24/7 directly within the 1x2 platform
  • Response Time: Within 24 hours for general enquiries, 72 hours for formal PDPA requests

For official requests regarding PDPA rights (access, correction, deletion), please clearly state the type of request in your email subject line and include your registered account number to expedite the review process. We are committed to handling every request thoroughly, fairly, and within the stipulated timeframe.

The 1x2 support team is available in Malay, English, and Mandarin, ready to assist you 24 hours a day, 7 days a week, 365 days a year. No privacy concern is too small or too large — we take every one seriously.
Why Your Privacy Is Safe with 1x2

These are not just promises — every security measure is actively enforced every day to protect your data.

Banking-Grade Encryption

All your personal and financial data is encrypted using TLS 1.3 and AES-256 protocols — the same standard used by Malaysia's leading banks to protect their customers' information.

Integrated KYC Verification

Our KYC process uses secure automated document verification technology. Your documents are stored in an encrypted environment and are only accessible by authorized personnel.

Real-Time Threat Monitoring

Our AI monitoring system analyzes every transaction and login session in real time to detect any unusual activity and respond before any harm occurs.

Layered Defense

1x2's security infrastructure is built on a "defence in depth" approach — encompassing firewalls, intrusion detection systems, role-based access controls, and comprehensive audit logs.

Two-Factor Authentication (2FA)

Enable 2FA on your account for extra protection. Every login attempt from a new device requires additional verification via SMS or an authenticator app.

Malaysia PDPA Compliance

1x2 operates fully within the framework of Malaysia's Personal Data Protection Act 2010. We undergo regular compliance audits to ensure these standards are maintained at all times.

Ready to Play with Full Confidence?

Your privacy is fully protected at 1x2. Register today and enjoy a safe, fair, and exciting gaming experience — backed by international-grade data security every step of the way.

100% Encrypted Data
No Selling of Personal Data
24/7 Support in BM
Malaysia PDPA Compliance
Bahasa Melayu